We have the highest customer satisfaction of any bed company in Australia: by a country mile.
Read why we have the highest customer satisfaction rating of any bed company in Australia (At time of writing) then compare us to any other brand of bed you may consider purchasing. Why would you choose from a 1 or 2 star rating with no home trial compared to a 5 star rating with a 6 month home trial?
As a small specialist company we cannot compete with the advertising power and dollars and market presence of the big companies. So we have decided to make our point of difference better beds with very happy customers; simple, really. If you are not happy you are not going to become the raving fan of our beds and service that we are aiming for. So we want to fix, change or return your bed and we give you 6 months to decide. How’s that?
We also recommend you visit Choice magazines mattress buying guide to see what the independent experts have to say about:
- Choosing a company with a home trial
- Pillow tops (“think twice”)
- Latex (expect 20-25 years)
Latex Mattresses Eliminate Partner Disturbance
Due to the absence of interconnected springs, latex mattresses reduce the likelihood of one sleeping partner disturbing the other and and eliminates any noise often associated with conventional mattresses.
Latex is a Natural Product
Latex is a natural product which comes from the latex vessels that exist under the bark of the rubber tree. As a natural product, latex has natural elasticity, which provides the balance between comfort and support. This natural elasticity explains the long life of a latex mattress, between twenty and thirty years. This feature also eliminates loss of firmness, hardness and sagging.
Latex has Natural Anti-Microbial Properties
Latex has natural anti-microbial properties. No fungus, bacteria, dust mite or other unhealthy organisms can live inside a latex mattress. These protective properties exist in the latex milk inside the rubber tree. If the tree is damaged, the milk forms a protective layer which prevents infection. It is similar to the reaction of the human body to injury.
Latex is naturally anti Dustmite
Dust mites are a common cause of allergies and asthma. They thrive inside most mattresses and pillows because of the heat we generate during sleep and the moisture that we expel. They thrive on dust which is our dead flaked skin inside pillows and mattresses because of the heat we generate during sleep and the moisture that we expel.
The natural antibiotic properties of latex and its open cell structure and excellent ventilation (if designed and built properly) make for an inhospitable environment for dust mites and microbes. This combined with the feature, with nearly all our mattresses, that the cover can be removed and washed provides a very hygienic, clean and healthy sleeping environment. Many of our covers are made from bamboo fibre which also has natural antibiotic properties preventing the often musty smell with many mattresses.
Don’t throw away your old mattress. Recycle it!
There are restrictions on getting rid of your old mattress. Charities are now less likely to take it, and many people do not want to sleep on yours. Nothing personal.
Waste management centres don’t want them because of bulk and they will charge an additional fee to dump them.
Please contact us for advice on recycling your old mattress
Today Tonight program exposed the drawbacks of pillow top or comfort layer mattresses. There were two broadcasts, 5 March and 18 March 2010.
Please click on the above link or click here to see the article.